After receiving the order the customer has a period of 30 days to return, or to exchange his article.
We only accept exchanges of the same model and color, and the customer can not exchange for another article different from the original, so the exchanges are only allowed in relation to the number of the shoe. The expenses resulting from the exchange will be free only in the exchange of the first order, so the subsequent exchanges and associated costs will be borne by the customer.
In case of return, the refund will be processed on the following days through the same payment method used in the purchase.
Once the order is received, Shoes to Choose will review the item’s storage status, and once the return is approved, the customer will receive the amount in the same mode in which he made his purchase.
After receiving a return, we will send an email that the refund will be processed and depending on the method of payment, the refund may take up to 15 days.
When making the payment through the ATM and wish to return the article we request the shipment of your IBAN, because without this information we will not be able to transfer the amount.
Madeira and Azores Islands:
Germany, Austria, Denmark, Croatia, Slovenia, France, Estonia, Greece, Holland, Italy, Ireland,
Lithuania, Luxembourg, Poland: EUR 12;
Finland and Sweden: